HealthDrive

  • Regional Account Support - Healthcare Sales

    Job Locations US-MD-Baltimore
    Category
    Management
  • Overview

    Exciting opportunity as HealthDrive is currently seeking a a Regional Account Manager (RAM) to serve the MD and South Central PA territory.

     

    This position carries a dual responsibility for both account management and retention of an existing territory facility account base, while additionally selling the depth and scope of HealthDrive’s multi-disciplinary medical and dental contract services to current and new prospective nursing homes and assisted living facilities.

     

    HealthDrive is the national leader in delivering integrated healthcare, providing on-site dentistry, optometry, podiatry, and audiology to residents in skilled nursing, and assisted living facilities for more than 25 years.

    Responsibilities

    • Act as field liaison between HealthDrive and our facility customer base.
    • Adopt HealthDrive philosophy of working within team selling/servicing approach to effectively maintain, build and grow facility account base and corresponding resulting revenue.
    • With guidance of Regional Director of Operations (RDO) work to craft strategic plan toward building facility patient enrollment and recall.
    • In conjunction with direction from DMM, identify prospective area opportunities for new homes based on our ability to successfully service area and prospective contracts with adequate discipline-specific provider coverage.
    • Strive to add additional clinical contracts in facilities currently receiving HealthDrive services. 
    • Identify opportunities to leverage relationships in one facility to other facilities in chain or multi-facility system.
    • Initiate daily communication with Regional Team Manager to discuss and timely resolve identifiable nursing home, family, and provider issues/concerns.
    • Educate nursing home admission personnel relative to HealthDrive service program.
    • Build and maintain strong working relationships with all facility decision makers including Administrator, Director of Nursing, Social Worker, Business Office Manager and other key nursing home personnel.
    • Responsible for communicating with all appropriate facility personnel to enhance provider schedule.
    • Offer and introduce facility census audits to assist in identifying current patients enrolled for service(s) and possibly identify qualified residents in an effort to improve provider productivity.
    • Attendance at local and regional state association meeting, trade shows and conferences. 
    • Manage facility mailing to responsible parties.
    • Present quality assurance reports to facility administration.
    • Promote HealthDrive by periodically attending nursing home sponsored “family nights” at the request of our facility partners.
    • Attend quarterly facility Quality Assurance meetings where appropriate and necessary.
    • Conduct facility in services and other educational presentations as needed.
    • Maintain and manage current territory database of existing and prospective nursing home facilities in region.
    • Complete and timely respond to management with required paperwork and reports, including Weekly Report Summary and Prospect Tracker.
    • Other duties and tasks may be assigned as appropriate or necessary.

    Qualifications

    • Bachelor’s Degree and/or equivalent work experience
    • Healthcare or Nursing Home experience preferred
    • Sales and marketing skills preferred
    • Good communication and strong decision-making skills.
    • Must have a valid driver’s license.

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