• Cash Application Specialist

    Job Locations US-MA-Wellesley
  • Overview

    HealthDrive currently has an exciting opportunity for a Cash Application Specialist to be responsible for applying payments and processing rejections to charges as required. Additional responsibilities related to the entire Account Receivable process will fall under this role.


    This is a regular full time position located in our Wellesley Massachusetts office right off Rt 9 east.   We offer a business casual friendly work environment and a comprehensive benefits package.


    HealthDrive delivers on-site dentistry, optometry, podiatry and audiology to residents in long-term care, skilled nursing and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence.


    • Manually posts non-electronic patient and insurance payments on a daily basis in an accurate and timely manner
    • Imports remittances into the Easy Print program
    • Handles EDI (Electronic Data Interface) posting and downloads remits for auto-posting into billing system
    • Resolves EDI edits that require manual intervention to process the payment
    • Identifies payment (short pay/overpay/no pay) trends and communicates to Supervisor
    • Resolves issues with coordination of benefits as needed in order to post payments.
    • Resolves issues associated with cash posting by working in a customer-service. team-oriented manner with both external and internal parties (facilities, insurance companies, and other internal departments)
    • Distributes explanation of benefits (EOB’s) with underpayments/denials/ secondary carrier balance to designated biller/AR rep for resolution.
    • Assists AR team with resolution of credit balances and processing of refunds
    • Updates Manager/Supervisor with feedback from customers to improve services or provide recognition of staff members
    • Handles daily billing phone line coverage per assigned schedule
    • Supports office staff with claim issues

    Other duties and tasks may be assigned as appropriate or necessary


    The individual should have exceptional attention to detail and the ability to post large volumes of payments accurately and in a timely manner. He/she should have excellent organizational skills and have the ability to work in a fast-paced environment, be comfortable and effective working with both custom and “off the shelf” computer applications. The individual must have good interpersonal skills and have the ability to effectively communicate verbally and in writing. Individual should have a strong work ethic with an exemplary attendance record and the ability to work effectively with minimal supervision.   Candidate must be a team player who possesses the ability to work well independently and in a team oriented environment.   Individual must have positive attitude and can easily adapts to change and can be counted on to get the job done in a timely, effective and efficient manner.  

    Prefer candidates with an Associate’s Degree and/or equivalent healthcare reimbursement work experience.  Minimum of 3-5 years’ experience in 3rd party medical billing or collections; cash application experience is preferred.    Candidate must have experience and knowledge of healthcare and medical terminology, including but not limited to: CPT, ICD9 /ICD10 codes and ASNI codes.   Prefer candidate with experience in at a large high volume multispecialty physician practice utilizing eClinicalWorks EMR and Practice Management systems.


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